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I have forgotten my log in email or password

If you are unsure of your login email, please contact our customer care team with as much information as possible. Alternatively, you can attempt to enter your email address, if you have an account under that email address you can follow the forgotten password process outlined below. If there is no account linked to the email address you enter, a new account will be created for you.

If you can’t remember your password, please select the “Forgot Your Password?” prompt on the password entry screen and you will receive a One Time Passcode (OTP) to enable you to login to your account. Once you have entered your OTP and logged in, please select “reset password” before you hit done.

Related Links:

Username to Email Lookup, Contact Us